General phone support is provided to clients with a valid service between 9.00am and 5.30pm, Monday to Friday, AEST (Melbourne).
1800 432 742
For phone support you can call us on 1800 432 742 or +61 3 9328 5455 if you are an international customer.
If you are calling about an individual property in iDashboard, please have the property ID handy before you call. This will allow our team to look up your property instantly.
If you are calling with a 'How do I...' question, we encourage you to browse through our Help Center articles to learn more about our apps first.
Emergency phone support is also available for genuinely urgent matters*. If you require emergency phone support outside of our normal support hours, please call us on 1800 432 742 and follow the prompts to leave an emergency message.
*Please be aware that emergency support is only available for genuinely urgent requests. If your request is not urgent, as deemed by iProperty, you may incur a $110 + GST priority support fee. Callers requesting emergency support will be reminded of this fee.