This onboarding guide is designed to help you get started with iDashboard, ensuring a smooth and enjoyable experience, and outlines the typical process of getting your new account ready for use. If you have any questions or need assistance, please feel free to reach out to our help team.
Contents
- Basics Training
- Uploading to Realestate.com.au
- Uploading to Reiwa.com.au
- Uploading to View.com.au
- Uploading to all other portals and services
1. Basics Training
To ensure you are comfortable with iDashboard, we offer an online basics training session. This covers the most frequently used aspects of iDashboard, including adding and editing listings, and adding contacts.
2. Uploads to Realestate.com.au
To successfully connect your Realestate.com.au account to iDashboard, please follow these steps:
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Contact Realestate.com.au: You need to notify Realestate.com.au that you wish to use iDashboard as your listing loader:
- This can be done by visiting the following link: Set up or change my listing uploader (XML or API partner).
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Activation of the Feed: Once you have completed the Realestate.com.au change of listing upload request, they will activate the feed for your existing account, and notify us of the activation.
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Data Extraction: After activation, iDashboard will receive an extract of your account data from Realestate.com.au.
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Importing Listings: We will use this extract to import all of your existing and previous listings into your iDashboard account. This ensures all of your data is in sync with iDashboard, avoiding any double charges for duplicate listings.
- Clean Up Old Employees: The extract will result in old employees importing into your account. These employees will need to be deleted by you. Once this is complete, your feed to Realestate.com.au will be activated.
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Important Note: If you have an existing Realestate.com.au account with listing data, please ensure you do not manually load any of your listings into iDashboard. This can lead to duplicates, which may cause you to incur additional costs from Realestate.com.au
3. Uploads to Reiwa.com.au
Only applicable to WA Customers. If you intend on uploading to both Realestate.com.au and Reiwa.com.au, your Realestate.com.au uploads must be completed first.
If Reiwa requires an email address during the setup, please provide help@iproperty.com.au
To successfully connect your Reiwa.com.au account to iDashboard, please follow these steps:
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Contact Reiwa.com.au: You need to notify Reiwa.com.au that you wish to use iDashboard as your listing loader:
- Call Reiwa on 08 9380 8200, and advise them you would like to use iDashboard to upload listings to your account.
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Pre-Activation: Reiwa will send us a list of your current listings, which needs to be matched up to the listings in iDashboard. We will complete the step for you, and provide the list back to Reiwa.
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Data Match Up: Reiwa will match the list of provided ID numbers with your existing listings, to ensure iDashboard is now in sync with your account.
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Activation: The Reiwa feed will be activated, and iDashboard will start sending data to your Reiwa account.
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Important Note: If you have business listings, these will need to be entered into iDashboard manually, as we do not get a copy of business listings from Realestate.com.au in the extract.
4. Uploading to View.com.au
If you intend on uploading to both Realestate.com.au and View.com.au, your Realestate.com.au uploads must be completed first.
If View requires an email address during the setup, please provide help@iproperty.com.au
To successfully connect your View.com.au account to iDashboard, please follow these steps:
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Contact View.com.au: You need to notify View.com.au that you wish to use iDashboard as your listing loader:
- Call View.com.au on 1300 695 645, and advise them you would like to use iDashboard to upload listings to your account.
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Pre-Activation: View will send us a list of your current listings, which needs to be matched up to the listings in iDashboard. We will complete the step for you, and provide the list back to View.
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Data Match Up: View will match the list of provided ID numbers with your existing listings, to ensure iDashboard is now in sync with your account.
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Activation: The View feed will be activated, and iDashboard will start sending data to your View account.
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Important Note: If you have business listings, these will need to be entered into iDashboard manually, as we do not get a copy of business listings from Realestate.com.au in the extract.
5. Uploading to all other portals and services
If you intend on uploading to multiple portals and services, your Realestate.com.au uploads must be completed first.
If any portal requires an email address during the setup, please provide help@iproperty.com.au
You will need to reach out to each portal individually and advise them you wish to use iDashboard as your listing loader.
Each portal or service has a slightly different process, however in most cases they will reach out directly to our help team to have the feed activated, and the portal will take care of any data matching on their end.
Domain.com.au does their own form of ID matching, and in some cases may partially restrict the property uploads for up to 2 weeks while they complete matching.
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