SMS Templates are a great way to send out an SMS to a contact or contacts without having to write the same message every time. What makes SMS Templates even better is that you can use Mail Merge Fields with your SMS Template to merge inspection time, advertised prices, contact names and much more.
All Mail Merge fields are compatible with SMS Templates and you can view the full list of merge fields in IDashboard by going to Admin & Account Settings > Library > Mail Merge Fields. Alternatively, you can view the iDashboard Mail Merge fields via the articles below.
To use Mail Merge fields with your SMS Templates simply copy and paste the merge fields you wish to use into your template.
NOTE: One SMS message is 160 characters long. Keep in mind when creating your SMS how many characters you are using as this will increase the cost of your SMS when sending.
A list of all available Merge Fields can be located by going to Admin & Account Settings > Library > Mail Merge Fields. Alternatively, all Mail Merge fields can be located in the following articles.
- Date & Time Mail Merge Fields
- Property Mail Merge Fields
- Contact Mail Merge Fields
- Sender/Employee Mail Merge Fields
- Agency Mail Merge Fields
How to add an SMS Template to iDashboard
- In iDashboard hover over the User Menu and go to Admin & Account Settings > Library
- Click Add New Item
- Select SMS Template
- Give your SMS Template a Name
- If you wish, enter a Description for your template
- Enter the content for the template into the Content text area.
- Click Add Document
Your SMS Template has been saved to iDashboard. You will be able to use your SMS Template when sending an SMS from a property or contact, and you will also be able to use them when sending a Bulk SMS from WorkSpace.
To get you started with SMS Templates we have provided some example templates that you can add to your iDashboard account to begin using templates straight away.
Just Listed
{{ property.street_and_suburb }} has just been listed for {{ property.advertised_price }} by {{ agency.name }}
Just Sold
{{ property.street_and_suburb }} has just been sold for {{ property.contract_price }} by {{ agency.name }}
Open Home - Thank you for visiting
Thank you for visiting our open at {{ property.street }}, {{ property.suburb }} - any queries contact {{ property.contact_agent.name }}
Open Home - Next Invite
Attend our next inspection for {{ property.street }}, {{ property.suburb }} on {{ property.next_inspection.start_at.date_and_time_au }}
Auction Invitation
You are invited to our Auction for {{ property.street }}. {{ property.suburb }} on {{ property.auction_date.date_and_time_au }}
Price Reduction
The price for {{ property.street }}, {{ property.suburb }} has been reduced to {{ property.advertised_price }}
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