Enable Two-Factor Authentication (2FA)

Two-factor authentication (2FA) is now available in iDashboard, which provides an extra layer of security whe logging into your iDashboard account.

2FA currently requires an authenticator app installed on your phone. We recommend using either Google Authenticator, Microsoft Authenticator, or Authy. All recommended apps can be found on the Google Play Store for Android, and the Apple App Store for iPhones. If you already use a authenticator app for other services, you can continue using this for iDashboard as well.

2FA is enable on a per employee basis, and we recommend that all users have their own iDashboard login and password before activating 2FA on your account.

Once 2FA has been activated for your account you will be required to enter a 6 digit code each time you login to iDashboard. Your 6 digit code will be available in the authenticator app you use to enable 2FA.

Activate 2FA

1. Go to Admin & Account Settings > Employees and click on the employee record you would like to activate 2FA on.
2. Click on the Two-factor Auth tab.
3. Follow the instructions provided in the Two-factor Auth tab to enable 2FA for your account.

Disable 2FA

If you need to disable 2FA for your account, you can do so by following the below.

1. Go to Admin & Account Settings > Employees and click on the employee record you would like to deactivate 2FA.
2. Click on the Two-factor Auth tab.
3. Click Disable Two-factor Authentication.